Shipping Policy
Shipping Policy
Free Shipping
At Lane ProMotor, we are committed to delivering exceptional value and service to our customers.
Free shipping is available from our warehouses:
Australia: PostNL, Australia Post
Turkey: Turkey Post, ePacket, or EMS
USA: USPS
We ship locally within Australia and internationally. Certain remote locations may be excluded; customers in these areas will be contacted directly.
Lost or Missing Packages
Ensure billing and shipping information is accurate during checkout.
Lane ProMotor is not responsible for packages lost due to incorrect addresses.
If a shipping error occurs on our end, the order will be replaced at no additional cost.
Customs & Import Duties
Customers are responsible for any customs fees, taxes, or import duties once the package has shipped.
By placing an order, customers acknowledge that shipments may incur such fees in their country.
Shipping Times
Delivery times vary by destination. Estimated durations:
Australia: 7–14 business days
United States: 8–15 business days
United Kingdom: 9–15 business days
Canada & Europe: 8–15 business days
New Zealand: 8–15 business days
Central & South America: 10–20 business days
Asia (except Vietnam & Hong Kong): 15–35 business days
Maximum delivery time: 50 business days
Processing time: 2–5 business days (not included in shipping estimates)
All shipping times exclude customs or clearance delays
Shipping to India: 30–60 days due to limited carrier options
ePacket shipments: 20–50 days if required
Liquid or electronic products: additional 5–10 days
Tracking Information
Tracking number provided via email after shipment.
Some free shipping options may not provide tracking.
Tracking updates may take 2–5 business days. If unavailable after 5 business days, contact customer support.
Multiple Packages
Orders may ship in multiple packages, even if combined shipping is requested.
Questions or Assistance
Contact Lane ProMotor customer support for any inquiries.
We are happy to assist and ensure a smooth, satisfying experience.