SOMAN SM965 Panoramic Double Visor Flip-Up Helmet
SOMAN SM965
Panoramic Double Visor
Flip-Up Helmet
The SM965 combines a full-face ABS shell with a panoramic outer PC visor, an independent internal sun visor, and flip-up chin bar — giving riders full-face protection when closed and open-face convenience at stops, with no lens swap required when light conditions change. Adjustable top vents, windproof construction, a sweat-absorbing removable liner, and 3C certification complete the all-season package across sizes M to 2XL.
- This model stops at 2XL (63–64cm) — no larger size exists: If your head circumference is at or near the top of the 2XL range, measure three times and use the largest result. There is no 3XL available in the SM965; riders at the boundary with no room to size up should confirm fit with the seller or consider a model with a larger maximum size.
- New helmet fit should feel snug — not comfortable: A correctly sized helmet applies firm, even pressure around the skull with no gaps between the liner and the head. Pressure points indicate the wrong head shape for this helmet; even all-round pressure that feels slightly tight is normal and indicates the correct size. The liner compresses and conforms over the first 15–20 riding hours.
- Confirm the chin bar is fully locked before every ride: Apply upward hand pressure on the chin guard after closing — if the bar moves, it is not latched. The windproof seal at the chin bar junction also only functions correctly when the bar is fully closed; a partially open bar creates a direct cold-air channel into the lower interior at speed.
- Replace after any crash — EPS damage is internal and invisible: The ABS shell may show no cracking after a significant impact while the EPS liner cells beneath have permanently deformed. Once EPS has crushed at a zone, that zone provides no further energy absorption in a subsequent impact. The 3C certification applies to a new, unimpacted helmet — it does not apply to the same helmet after impact.
| Size | Head Circumference (cm) |
|---|---|
| M | 57 – 58 |
| L | 59 – 60 |
| XL | 61 – 62 |
| 2XL | 63 – 64 |
* Measure at the widest skull point — above the eyebrows, over the ears, around the rear. This model is available in M–2XL only; 63–64cm is the maximum. If between sizes, choose the larger. If at the top of the 2XL range, confirm fit with the seller before purchasing as no larger size is available.
FAQ
Many of our items meet the CE AAA standard—the highest level of safety certification for motorcycle apparel. Whether you’re cruising the streets, hitting the track, or powering through off-road terrain, Lane ProMotor gear is built to perform wherever the ride leads.
Once your order is on its way, you’ll receive your tracking number by email within 2–3 business days. Enter it on our Track Your Order page for live delivery updates. If it hasn’t come through after a week, check your spam or let us know and we’ll resend it.
Feel free to email us anytime at info@lanepromotor.com. Our support team is available Monday–Friday from 09:00 to 17:00 (Perth time, GMT+8). We aim to respond within 24 hours, excluding weekends and public holidays.
Please notify us immediately so we can correct the address before your order is dispatched. If the parcel is returned to us, a restocking or reshipment fee may apply. Be sure to double-check your address at checkout to avoid any delays.
All our gear is brand-new, in excellent, unworn condition. While minor storage marks may occasionally occur, every item is thoroughly inspected before we ship it out. Lane ProMotor delivers motorcycle equipment that won’t fade, crack or give in. From gloves and helmets to vests, pants, and custom race suits, each product is engineered to handle impact and endure tough riding conditions.
Returns & Exchanges Policy
At Lane ProMotor™, we are committed to providing riders with premium motorcycle gear, apparel, and accessories backed by excellent customer service. We understand that sometimes things do not work out, which is why we aim to make the return and exchange process as simple and hassle-free as possible.
30-Day Free Return Policy
Lane ProMotor™ offers a 30-day return policy, allowing you to request a return within 30 days of receiving your item.
To be eligible for a return, your item must:
- Be unworn, unused, and in original condition
- Include all original tags and packaging
- Be accompanied by proof of purchase or order confirmation
To start a return, please contact us at 📧 info@lanepromotor.com.
Once your return request is approved, we will provide return instructions and the appropriate return address. Returns sent without prior approval will not be accepted.
How To Initiate A Return Or Exchange
To request a return or exchange, please follow these steps:
- Contact our support team at info@lanepromotor.com
- Provide your order number and reason for the return or exchange
- Wait for approval and return instructions
- Securely package your item in its original packaging
- Ship the item according to the provided instructions
Please ensure your order number is included inside the parcel to avoid delays.
Damages & Issues
Please inspect your order immediately upon delivery.
If your item arrives damaged, defective, incorrect, or missing parts, please contact us as soon as possible at info@lanepromotor.com with:
- Your order number
- Photos of the item and packaging
- A brief explanation of the issue
We will review the matter promptly and work to provide an appropriate resolution.
Exceptions / Non-Returnable Items
The following items are not eligible for return or exchange:
- Sale or clearance items
- Gift cards
- Custom or personalised products
- Perishable goods
- Personal care products
- Hazardous materials
- Final sale items
If you are unsure whether your item qualifies for a return, please contact us before sending it back.
Return Shipping Costs
Domestic Returns (Australia)
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
International Returns
International customers are responsible for all return shipping costs, customs duties, taxes, and associated return fees.
Exchanges
If an exchange is approved due to a sizing issue, damaged item, or incorrect product, Lane ProMotor™ may cover the shipping cost for sending the replacement item depending on the circumstance.
Exchanges
Need a different size, colour, or product?
The fastest way to receive a replacement item is to:
- Submit a return request for the original item
- Return the approved item
- Place a new order for your preferred replacement product
If you require assistance with sizing or exchanges, our support team is happy to help.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval status of your refund.
If approved:
- Refunds will be issued to your original payment method
- Processing generally takes 5–7 business days
- Your bank or payment provider may require an additional 24–48 hours to process the refund
If more than 15 business days have passed since your refund was approved, please contact us at info@lanepromotor.com.
European Union – 14-Day Cooling-Off Period
For customers located in the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.
To qualify:
- Items must be unused and in original condition
- All tags and packaging must be included
- Proof of purchase is required
Frequently Asked Questions (FAQ)
How long does it take to process my return?
Returns are usually processed within 5–7 business days after the returned item has been received and inspected.
Can sale items be returned?
Sale and clearance items are generally final sale unless faulty under applicable consumer laws.
Can I exchange for another size?
Yes. Please contact our support team before returning your item so we can assist you with the exchange process.
What if I entered the wrong shipping address?
Please contact us immediately. Once an order has been dispatched, address changes may no longer be possible.
Do you provide prepaid return labels?
Prepaid return labels may be provided for approved eligible returns depending on the situation.
Need Help?
If you have any questions regarding your order, return, exchange, or refund, please contact our support team:
Business Hours:
Monday – Friday, 9:00am – 5:00pm AWST
Lane ProMotor™ Support Team
Yes, we offer exchanges for unworn items that still have their original tags and packaging. Simply email us at info@lanepromotor.com and let us know which size or style you’d like.