Email info@lanepromotor.com with your order number and reason
Await approval and return instructions from our team
Ship item back in original packaging — customer covers return postage
Refund to original payment method within 5-7 business days
FAQs
Do Lane ProMotor suits meet safety standards?
Many of our items meet the CE AAA standard—the highest level of safety certification for motorcycle apparel. Whether you’re cruising the streets, hitting the track, or powering through off-road terrain, Lane ProMotor gear is built to perform wherever the ride leads.
How can i track my order?
Once your order is on its way, you’ll receive your tracking number by email within 2–3 business days. Enter it on our Track Your Order page for live delivery updates. If it hasn’t come through after a week, check your spam or let us know and we’ll resend it.
I entered the wrong address. What should I do?
Please notify us immediately so we can correct the address before your order is dispatched. If the parcel is returned to us, a restocking or reshipment fee may apply. Be sure to double-check your address at checkout to avoid any delays.
wHAT CONDITION ARE THE ITEMS?
All our gear is brand-new, in excellent, unworn condition. While minor storage marks may occasionally occur, every item is thoroughly inspected before we ship it out. Lane ProMotor delivers motorcycle equipment that won’t fade, crack or give in. From gloves and helmets to vests, pants, and custom race suits, each product is engineered to handle impact and endure tough riding conditions.
How long does shipping take?
Orders ship in 1-2 business days. Standard delivery takes 3-7 business days depending on your location.
What is your return policy?
Returns are accepted within 30 days of delivery for unused items in original packaging.
Do you ship internationally?
Yes, we ship to most countries. Shipping rates and estimated delivery are shown at checkout.
How can I contact support?
Reach us Monday-Friday at support@example.com or through the contact form. We typically reply within 24 hours.