Cardo PACKTALK PRO Smart Motorcycle Intercom System
Cardo PACKTALK PRO
Smart Motorcycle
Intercom System
The PACKTALK PRO is Cardo's flagship communicator and the first motorcycle intercom with an integrated impact detection chip — a crash-sensing sensor that automatically dispatches emergency alerts when an incident is detected, without requiring the rider to initiate anything. Built on second-generation DMC mesh for 15-rider groups, 45mm JBL speakers, patented Air Mount magnetic dock, IP67 full waterproofing, and OTA wireless updates. Voice control, auto on/off, universal interoperability with competing brands, and a 3-year warranty complete the package.
- Impact Detection — how it works: The integrated crash-sensing chip monitors g-force and motion patterns continuously. When an impact signature matching a crash event is detected, it automatically dispatches a pre-configured emergency alert to a nominated contact — without the rider initiating any action. This is the PACKTALK PRO's defining feature and the first implementation of automatic crash detection in a production motorcycle intercom. Configure the emergency contact through the Cardo Connect app before the first ride.
- 2nd-Generation DMC — what changed from 1st-gen: Second-generation Dynamic Mesh Communication maintains the self-healing mesh topology of the original DMC (riders drop in and out of range without disconnecting others) and adds improved range, lower latency, and faster auto-reconnect. At 15 riders, the PACKTALK PRO exceeds the 6-rider limit of Bluetooth-only systems by routing communication through the mesh rather than point-to-point Bluetooth connections. DMC is Cardo proprietary — intercom with non-Cardo devices uses standard Bluetooth rather than DMC.
- Air Mount — quick dock, not a permanent mount: The patented Air Mount is a magnetic dock that attaches to the helmet and accepts the PACKTALK PRO unit via a click-in magnetic connection. The unit can be removed from the helmet and pocketed in seconds — relevant for shared helmets, storage security, or switching the unit between helmets. Confirm the Air Mount adhesive base is fully cured (24 hours after fitting) before first use at riding speed.
- Universal connectivity — what it means in practice: The PACKTALK PRO pairs with headsets from other brands via standard Bluetooth intercom pairing. DMC group features (15 riders, mesh self-healing, auto-reconnect) apply only within the Cardo DMC ecosystem. When paired with a non-Cardo headset, the connection uses standard Bluetooth and is subject to that standard's limitations — typically 2-rider point-to-point intercom at reduced range.
- OTA wireless updates — update before first long ride: The PACKTALK PRO receives firmware updates via the Cardo Connect app over Bluetooth — no USB cable or computer required. Check for available updates immediately after purchase; Cardo regularly releases feature additions and connectivity improvements via OTA. Updates typically take 5–10 minutes and require the unit to remain still with adequate battery charge.
- ✓ Cardo PACKTALK PRO Intercom Unit
- ✓ 45mm JBL Premium Speakers
- ✓ Air Mount Magnetic Dock
- ✓ Microphones + Mounting Accessories
- ✓ USB-C Charging Cable
- ✓ User Documentation
FAQ
Many of our items meet the CE AAA standard—the highest level of safety certification for motorcycle apparel. Whether you’re cruising the streets, hitting the track, or powering through off-road terrain, Lane ProMotor gear is built to perform wherever the ride leads.
Once your order is on its way, you’ll receive your tracking number by email within 2–3 business days. Enter it on our Track Your Order page for live delivery updates. If it hasn’t come through after a week, check your spam or let us know and we’ll resend it.
Feel free to email us anytime at info@lanepromotor.com. Our support team is available Monday–Friday from 09:00 to 17:00 (Perth time, GMT+8). We aim to respond within 24 hours, excluding weekends and public holidays.
Please notify us immediately so we can correct the address before your order is dispatched. If the parcel is returned to us, a restocking or reshipment fee may apply. Be sure to double-check your address at checkout to avoid any delays.
All our gear is brand-new, in excellent, unworn condition. While minor storage marks may occasionally occur, every item is thoroughly inspected before we ship it out. Lane ProMotor delivers motorcycle equipment that won’t fade, crack or give in. From gloves and helmets to vests, pants, and custom race suits, each product is engineered to handle impact and endure tough riding conditions.
Returns & Exchanges Policy
At Lane ProMotor™, we are committed to providing riders with premium motorcycle gear, apparel, and accessories backed by excellent customer service. We understand that sometimes things do not work out, which is why we aim to make the return and exchange process as simple and hassle-free as possible.
30-Day Free Return Policy
Lane ProMotor™ offers a 30-day return policy, allowing you to request a return within 30 days of receiving your item.
To be eligible for a return, your item must:
- Be unworn, unused, and in original condition
- Include all original tags and packaging
- Be accompanied by proof of purchase or order confirmation
To start a return, please contact us at 📧 info@lanepromotor.com.
Once your return request is approved, we will provide return instructions and the appropriate return address. Returns sent without prior approval will not be accepted.
How To Initiate A Return Or Exchange
To request a return or exchange, please follow these steps:
- Contact our support team at info@lanepromotor.com
- Provide your order number and reason for the return or exchange
- Wait for approval and return instructions
- Securely package your item in its original packaging
- Ship the item according to the provided instructions
Please ensure your order number is included inside the parcel to avoid delays.
Damages & Issues
Please inspect your order immediately upon delivery.
If your item arrives damaged, defective, incorrect, or missing parts, please contact us as soon as possible at info@lanepromotor.com with:
- Your order number
- Photos of the item and packaging
- A brief explanation of the issue
We will review the matter promptly and work to provide an appropriate resolution.
Exceptions / Non-Returnable Items
The following items are not eligible for return or exchange:
- Sale or clearance items
- Gift cards
- Custom or personalised products
- Perishable goods
- Personal care products
- Hazardous materials
- Final sale items
If you are unsure whether your item qualifies for a return, please contact us before sending it back.
Return Shipping Costs
Domestic Returns (Australia)
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
International Returns
International customers are responsible for all return shipping costs, customs duties, taxes, and associated return fees.
Exchanges
If an exchange is approved due to a sizing issue, damaged item, or incorrect product, Lane ProMotor™ may cover the shipping cost for sending the replacement item depending on the circumstance.
Exchanges
Need a different size, colour, or product?
The fastest way to receive a replacement item is to:
- Submit a return request for the original item
- Return the approved item
- Place a new order for your preferred replacement product
If you require assistance with sizing or exchanges, our support team is happy to help.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval status of your refund.
If approved:
- Refunds will be issued to your original payment method
- Processing generally takes 5–7 business days
- Your bank or payment provider may require an additional 24–48 hours to process the refund
If more than 15 business days have passed since your refund was approved, please contact us at info@lanepromotor.com.
European Union – 14-Day Cooling-Off Period
For customers located in the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.
To qualify:
- Items must be unused and in original condition
- All tags and packaging must be included
- Proof of purchase is required
Frequently Asked Questions (FAQ)
How long does it take to process my return?
Returns are usually processed within 5–7 business days after the returned item has been received and inspected.
Can sale items be returned?
Sale and clearance items are generally final sale unless faulty under applicable consumer laws.
Can I exchange for another size?
Yes. Please contact our support team before returning your item so we can assist you with the exchange process.
What if I entered the wrong shipping address?
Please contact us immediately. Once an order has been dispatched, address changes may no longer be possible.
Do you provide prepaid return labels?
Prepaid return labels may be provided for approved eligible returns depending on the situation.
Need Help?
If you have any questions regarding your order, return, exchange, or refund, please contact our support team:
Business Hours:
Monday – Friday, 9:00am – 5:00pm AWST
Lane ProMotor™ Support Team
Yes, we offer exchanges for unworn items that still have their original tags and packaging. Simply email us at info@lanepromotor.com and let us know which size or style you’d like.